The most innovative brands choose LivePerson to power conversational commerce
Our AI-powered conversational platform makes it easy for consumers to buy products and get answers to questions in messaging channels they already use every day
Engage your consumers where they already are
AI-powered chatbots make it easy to scale
LiveEngage is your command center for conversational commerce
Interactions drive transactions
The web was designed for content-sharing but not for commerce. 90% of consumers start research and shopping online, but less than 15% of sales happen online. Consumers need to ask questions, get advice, and understand options before they make purchases. Conversational commerce makes this possible without having to visit a store or place a call. And the results have been incredible.
Increase in conversions
Increase in average order value
Capitalize on every customer care conversation
The majority of our day-to-day conversations happen in messaging channels like SMS and Facebook Messenger — it's how we prefer to communicate with friends and family. So it's not a surprise 8 out of 10 consumers choose messaging over voice to get support or service after they buy something.
Decrease in customer care costs
Peak in customer satisfaction
DRIVING DIGITAL REVENUE FOR OUR 70+ SATISFIED CUSTOMERS
"I have worked with Bowaba for many years and I am very happy about the results we were able to achieve together over the time. Bowaba has been, far and away, the best experience I've ever had with digital marketing agency in Kuwait. Their staff is attentive, knowledgeable, really stay on top of an ever-changing landscape and willing to go beyond expectation to get the job done. I couldn't be more pleased with my experience."
"We chose Bowaba to help us develop an effective digital strategy that would drive customers to our website and mobile app. What Bowaba did was conduct an analysis of the website and those of our competitors and eventually build a plan to drive significant new and quality customers to our website. The result was a gradual and consistent increase in numbers through the digital campaigns.
We're excited to continue working with Bowaba and are looking forward to great results."
“Our expectations were high and we were not disappointed. Bowaba created a masterful design and laid out our content in a way that will unquestionably attract potential customers. It was evident in their design and consultations that Bowaba comprehends the do's and don'ts in producing a successful website. Bowaba invested the time to understand our business, audience and delivered a well thought-out design in very little time. Bowaba are designers who demonstrated clearly that they have the technical expertise, experience and high level of customer service that all businesses, big or small, seek in a professional web site designer”
"I have more qualified customers to my app ever before. Costs are down too! Great job!"
"Bowaba delivers on what they say they are going to do. You are kept abreast of progress every step of the way so there are no surprises. I have recommended their services to several business acquaintances."
"Bowaba did a great job building our e-commerce site & working with us to overcome the many of the obstacles that we faced on our end to get the site up and running. They also helped us with setting up the payment gateway. They also supported me with paid advertisement and banner display and I could see clear growth.
I would definitely recommend Bowaba - and all F&B business to build their own independent websites. Bowaba are very creative in their projects and organized."
"Bowaba has helped increase the number of qualified leads we received for our cohorts. Our experience with Bowaba has been very positive. After working together to establish our KPIs & goals, we were frequently informed about campaign progress. We also appreciate the fact that conversations are not laced with technical jargon; information is put forth in an easy to understand format. We are very satisfied with the service provided and would highly recommend Bowaba"
"We contracted Bowaba to improve our rankings in the search engines and they have done exactly that. We do business in a very competitive industry (elevator business) and breaking into the top pages for important terms is extremely difficult. Bowaba found niche keywords that our competitors were missing, optimized our site to be found for them, and now we have first-page rankings that are extremely valuable to our business. Also helping Us with paid advertisement and content creation both social media and blog. Have had great results there also."
"We have been working with Bowaba for over 6 months with the aim of generating leads and customers for our personal storage business 'Boxit' and I am glad to say that their work has become a cornerstone in our customer acquisition strategy, they are responsive, innovative, and are constantly analysing the performance of the campaigns they run for us in order to optimise performance, we look forward to the next stage of the journey and to opening up new markets with their assistance, keep up the good work Bowaba!"